






Basic Extended Warranty Services available in Retail Stores
(applicable to service joined on 1-Mar-2025 onwards)
Coverage | Hong Kong & Macau Basic Extended Warranty |
Mainland China Basic Extended Warranty |
---|---|---|
Repair Balance | 125% of Product’s Purchase Price | 125% of Product’s Purchase Price |
Number of Repair(s) | Unlimited | Unlimited |
Inspection Fee |
Repair Balance will be deducted according to the fees incurred |
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Door-to-Door Services | Free Door-to-Door Collection / Delivery Service only for APPLE products *only applicable in HK & MO |
(all products) |
Option to replace | The cost of replacement will be equivalent to the cost of repairing the Product as stated in the repair quotation, limited to 100% of the Product’s purchase price.* |
|
Plan Transfer |
|
|
Purchase Period | Within 180 days upon products purchased | Within 180 days upon products purchased |
*if your Product is confirmed to suffer from mechanical or electrical breakdown, you can opt to repair the Product or proceed with a product replacement. The cost of replacement will be equivalent to the cost of repairing the Product as stated in the repair quotation issued by ACS (including inspection fee) and shall be limited to 100% of the Product’s purchase price
Basic Extended Warranty Services available in Retail Stores
(applicable to service joined on 1-Mar-2025 onwards)
Coverage | Hong Kong & Macau Basic Extended Warranty |
---|---|
Repair Balance | 125% of Product’s Purchase Price |
Number of Repair(s) | Unlimited |
Option to replace |
The cost of replacement will be equivalent to the cost of repairing the Product as stated in the repair quotation, limited to 100% of the Product’s purchase price.* |
Inspection Fee |
|
Door-to-Door Services | Free Door-to-Door collection services only for APPLE products *only applicable in HK |
Plan Transfer |
|
Purchase Period | Within 180 days upon products purchased |
Express Replacement Option |
For repair more than 6 weeks, customers can have an option to replace the device by applying 100% of the repair fee *extended warranty contract will be ended once product replaced |
* Conditions applied, please refer to the terms & conditions OR contact our salesmen for more information
* Fortress reserves the right of final decision
*if your Product is confirmed to suffer from mechanical or electrical breakdown, you can opt to repair the Product or proceed with a product replacement. The cost of replacement will be equivalent to the cost of repairing the Product as stated in the repair quotation issued by ACS (including inspection fee) and shall be limited to 100% of the Product’s purchase price
Talk to us to know more