High Repair Coverage

Repair Balance up to 125% of product’s purchase price, provide your device with full coverage

Supplier’s Official Repair

All inspection and repair are carried by supplier’s official repair center to ensure high level of quality

Product Replacement

If your device is unable to be repaired, we will replace a brand-new product for you (conditions apply)

Privileged Service for APPLE products

Free Door-to-Door Collection / Delivery Service for all APPLE products

Wide Year Options

Enjoy extra 1 to 4 years Manufacturer’s Warranty, including inspection and repair fee

Coverage	Hong Kong & Macau Basic Extended Warranty	Mainland China Basic Extended Warranty
Repair Balance	125% of Product’s Purchase Price	125% of Product’s Purchase Price
Number of Repair(s)	Unlimited	Unlimited
Inspection Fee
Door-to-Door Services	Free Door-to-Door Collection / Delivery Service only for APPLE products *only applicable in HK	(all products)
Tail-ride Benefit	✗	*only applicable for Mechanical or Electrical Breakdown
Plan Transfer
Purchase Period	Within 180 days upon products purchased	Within 180 days upon products purchased

Coverage	Hong Kong & Macau Basic Extended Warranty
Repair Balance	125% of Product’s Purchase Price
Number of Repair(s)	Unlimited
Battery Replacement Service	Battery replacement only for small home appliances with embedded batteries and Original battery capacity drops below 50%
Inspection Fee
Door-to-Door Services	Free Door-to-Door collection services only for APPLE products *only applicable in HK
Plan Transfer
Purchase Period	Within 180 days upon products purchased
Express Replacement Option	For repair more than 6 weeks, customers can have an option to replace the device by applying 100% of the repair fee *extended warranty contract will be ended once product replaced

* Conditions applied, please refer to the terms & conditions OR contact our salesmen for more information

* Fortress reserves the right of final decision