Selected Brand Laptop - Overseas Basic Extended Warranty Service
![110724_Oversea EW icon banner-01_1240x280px_Eng.jpg](https://api.fortress.com.hk/medias/110724-Oversea-EW-icon-banner-01-1240x280px-Eng.jpg?context=bWFzdGVyfGltYWdlc3wyOTEwNDV8aW1hZ2UvanBlZ3xhRFZrTDJnd01pOHhNRGsxTWpnek1qQXlORFl3Tmk4eE1UQTNNalJmVDNabGNuTmxZU0JGVnlCcFkyOXVJR0poYm01bGNpMHdNVjh4TWpRd2VESTRNSEI0WDBWdVp5NXFjR2N8ZTE5NTllYzQ5NjZjNjRmMjBlNzM4ZjhkNTNmNWUyODZjYWIwNjQ2M2E2YzMyZDkzNTJiMWIyNjIwODhjNzkxZg)
![110724_Oversea EW icon banner-01_1240x280px_Eng.jpg](https://api.fortress.com.hk/medias/110724-Oversea-EW-icon-banner-01-1240x280px-Eng.jpg?context=bWFzdGVyfGltYWdlc3wyOTEwNDV8aW1hZ2UvanBlZ3xhRFZrTDJnd01pOHhNRGsxTWpnek1qQXlORFl3Tmk4eE1UQTNNalJmVDNabGNuTmxZU0JGVnlCcFkyOXVJR0poYm01bGNpMHdNVjh4TWpRd2VESTRNSEI0WDBWdVp5NXFjR2N8ZTE5NTllYzQ5NjZjNjRmMjBlNzM4ZjhkNTNmNWUyODZjYWIwNjQ2M2E2YzMyZDkzNTJiMWIyNjIwODhjNzkxZg)
![service](https://www.fortress.com.hk/www_media/promo/141123_E2-ServiceBannersIcon-01_Basic EW icon1--_100x100--px.jpg)
High Repair Coverage
Repair Balance up to 125% of product’s purchase price, provide your device with full coverage
![checking](https://www.fortress.com.hk/www_media/promo/141123_E2-ServiceBannersIcon-01_Basic EW icon2--_100x100--px.jpg)
Supplier’s Official Repair
Using 100% authentic parts and processes approved by the manufacturer
![repair](https://www.fortress.com.hk/www_media/promo/141123_E2-ServiceBannersIcon-01_Basic EW icon3_100x100--px.jpg)
Product Replacement
If your device is unable to be repaired, we will replace a brand-new product for you (conditions apply)
![exchange](https://www.fortress.com.hk/www_media/promo/110724_Oversea EW icon banner-01_100px_1.jpg)
Wide Year Options
Enjoy extra 1 to 3 years Manufacturer’s Warranty, including inspection and repair fee
Covering Countries or Regions
![exchange](https://www.fortress.com.hk/www_media/promo/110724_Oversea EW icon banner-01_1200Wpx_Eng.2.jpg)
Plan Detail
Overseas Basic Warranty Extension | Detail |
---|---|
Coverage | Mechanical or electrical malfunctions after the original warranty period |
Repair Balance | 125% of Product’s Purchase Price |
Appliable Brands | Apple, Asus, Dell, Hewlett Packard, Lenovoand Samsung |
Free Inspection Service |
|
Number of Repair(s) | Unlimited Depending on remaining repair balance |
Number of Product Replacement | Once If product is beyond repair, there can be monetary compensation of 100% of the product purchase price OR remaining value of repair fee coverage OR replacement price(Refer to the lowest value) |
Purchase Period |
Application Procedures
![registration](https://www.fortress.com.hk/www_media/promo/110724_Oversea EW icon banner-01_100px_3.jpg)
1. Submit repair report
Email to
fortressewB@aswatson.com
![waiting](https://www.fortress.com.hk/www_media/promo/110724_Oversea EW icon banner-01_100px_2.jpg)
2. Wait for the service
Service assistant will handle your issues
![refund](https://www.fortress.com.hk/www_media/promo/110724_Oversea EW icon banner-01_100px_4.jpg)
3. Repair fee refund
Repair fee will be refunded according to the report from repair centre
Chat with Fortress specialist to lean more