What if your iPhone is not working, but you don’t have time to go to the designated repair store. What can you do? FORTRESS can help you. We are an APPLE Authorized Service Provider. Simply make appointment in FORTRESS App, and then bring your iPhone, iPad, Mac and APPLE Watch to Mongkok Wai Fung Plaza Store and get your repaired equipment back as quickly as 1 day*. You can also bring the items to our designated 40 drop off points^. Extra convenience with no worries!

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iPhone 12 and iPhone 12 Pro Service Program

APPLE has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issue due to component that might fail on the receiver module. The APPLE Authorized Repair Centre in FORTRESS Mongkok Wai Fung Plaza Store will service eligible devices at free of charge!

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APPLE Watch Series 6 Service Program

APPLE has determined that the screen on a very small percentage of 40mm APPLE Watch Series 6 devices may go blank permanently. The APPLE Authorized Repair Centre in FORTRESS Mongkok Wai Fung Plaza Store will service eligible devices at free of charge!

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Please contact us by email (ftraspservice@aswatson.com) if you have any question. We will reply you shortly after receiving your inquiry.