【One-to-One】Laptop Setup Service

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One-to-One Personal Consultations

We can help out your personal device issue by One to One.
Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible)

Deep to learn your personal device
Share user experience
Try to give solution on your device
Customize your personal device

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to one free Workshop or One to One Personal Consultations provided by Pro-Team, or two Experience Workshops or One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.

Sessions

4 workshop(s)

30/03/2025 Sun

19:00 - 19:30

Tsim Sha Tsui Shop U21-U25 on 1/F Site B and C Parklane Shoppers Boulevard 143-161 Nathan Road Kowloon

05/04/2025 Sat

19:00 - 19:30

Mong Kok Good Hope Building Shop 4 On G/F And Shop B2 On Basement, Good Hope Building, 13-19 Sai Yeung Choi Street South, Mong Kok

08/04/2025 Tue

19:00 - 19:30

Mong Kok Good Hope Building Shop 4 On G/F And Shop B2 On Basement, Good Hope Building, 13-19 Sai Yeung Choi Street South, Mong Kok

10/04/2025 Thu

17:00 - 17:30

Mong Kok Good Hope Building Shop 4 On G/F And Shop B2 On Basement, Good Hope Building, 13-19 Sai Yeung Choi Street South, Mong Kok

Check What Others Say About Our Pro-Team Workshops

George Kan

解釋清楚明白理解客人需要有耐性服務好，完全能夠解決我哋想知嘅問題

【One-to-One】HONOR Magic V3 Latest Flagship Foldable Smartphone

Carrie Chan

Very professional and helpful. Thanks so much! Perfect! Hope this would be available in more stores!

Employee ID photo shooting and editing services (LinkedIn & CV use)

Michelle Lau

解釋清楚耐心詳細清晰，服務流暢實用，有禮貌態度好環境滿意

(One to One) Get to know more about Samsung Galaxy Z Fold 6 Flip 6

Susan Au Yeung

佢哋係好好嘅幫手嚟嘅，搞唔掂嘅嘢搞咗我成10日8日。但系佢哋喺個幾2個鐘頭內，幫我攪掂咗啦所以我系好滿意。如果佢地遇到同樣嘅困難嘅話，我係會推薦我嘅朋友，

Mobile Data Transfer Package

Lee Shuit Yu

好感激！同埋多謝接待我嘅Lau先生，佢好禮貌好有耐性，可以解答我所有嘅問題。我係一個長者，認識根本就好差嘅，但係佢好有耐性，而且呢就係有問必答我攞到所有需要嘅答案。我好感激呢個Fortress嘅服務，咁多地方呢我發覺Fortress 我認識嘅最好嘅公司。

Mobile Data Transfer Package

Lee Shuit Yu

欣賞Anna很有耐心講解，並且對產品資料很熟悉，亦都俾咗一啲好實用嘅意見，同埋方法使用新的手機。實在十分多謝她，祝她工作順利，步步高升。這個服務對使用者10分實用亦都會介紹給有需要嘅朋友親朋戚友使用。

【One-to-One】Smart Phone Setup Service

Winnie Tang

He assists to transfer the data of my previous phone effective within a set of time frame. He could well explained the apps and procedures for transferring data. He also spent time to teach me how to set up the banking app which is not easier for infrequent user of the app. I really appreciate the help that he offered to me. I would recommend him to my friends for transferring data of the phones, and will suggest my friends to purchase the phones from Fortress to enjoy this service. It is great that the staff is always avaliable in the centre for replying us any urgent questions, and ensure our data that could be transferred within a high sercurity setting.

Mobile Data Transfer Package

L Leung

the staff has sufficient knowledge 員工非常之親切細心啦，而且呢真係能夠主動解釋到，譬如話我將要將手機應用喺商業方面。主動提一啲我之前諗過嘅解決方案，亦都介紹咗我用一啲能夠適合Peaceworld用嘅Apps啦，咁係非常之Hea嘅。其實今次個堂係Overrun咗，但係你哋個同事呢都好詳細咁樣去解答。我真係可能需要喺工作上面用到手機疑難。而且呢你哋同事都好鼓勵客人去問一啲手機上面嘅疑難。如果再諗到Future ，手機裏面有啲咩疑難呢？其實都可以繼續聯絡返你哋嘅同事。佢哋都會提供協助嘅，咁我覺得非常之Helpful 。就例如今日呢就我自己都唔知道紅雨，但係呢你哋同事好細心就話俾我聽佢紅雨喎你使唔使改日子呀？咁我覺得非常之細心。

【One-to-One】Smart Phone Setup Service

Lan Ming Lam

He is helpful gives professional advice in specific aspects like arts.It would be great if More free lessons can b provided

【One-to-One】Laptop Setup Service

Eric Cheung

she is very professional and proactively answer any raised questions. Excellent service indeed.please provide more choice of service centre

Mobile Data Transfer Package

Sandra Mo

從來沒有遇見過一個超專業超好的技術員阿Kay，幫我解決所有手機轉移的一切困難，阿Kay的服務態度非常好，既有禮貌又熱情，似乎什麼都懂，太厲害啦！給滿分，讚讚讚👍豐澤這個電話專業轉移服務比其他店都好很多，值得推廣。

Mobile Data Transfer Package

Wong Sze Man

He has very professional knowledge of photography. I had good learning experience.very good but more learning time would be better.

【One-to-One】Get to know your Camera

Lam Kwok Ping

非常細心去了解客戶的需要10分感謝阿Nick。我下次遇到電腦方面的問題時，會再來尋求協助。

Pro-Team IT Support Service

Jaz Lai

有禮貌，提供專業意見，Solve了電話收音問題。地點太少選擇，如能提供將軍澳區更加好。

Mobile Data Transfer Package

Helen Hon

非常友善講解協助初用者的用機情況，難得的導師請表揚及獎勵。貴公司的服務非常好，應該多向各方面及顧客推廣使更多人受惠。感謝！

【One-to-One】Smart Phone Setup Service

Lin Wai Ki

講解及示範清晰令我更易掌握影相基本野，非常好環境好。

【One-to-One】Get to know your Camera

Ms Leung

非常專業，非常熱情！讚！請繼續保留這個服務及課程。會推薦親友來購物或享受此服務。

Mobile Data Transfer Package

Tai tai

梁Sir 講解清晰，對手機知識10分清晰及專業。課室環境光猛，溫度舒適，地方方便。

【One-to-One】Smart Phone Setup Service

Kent Au

表現好好，好細心講話細緻詳細有耐性！地點方便時間足夠，學到嘢！Good

【One-to-One】Get to know your Camera

LEUNG KA MAN KAREN

態度極友善，對客人細心，產品知識豐富。推薦服務，值得嘉許員工，態度認真能理解我的疑問。

Mobile Data Transfer Package

Lawrence NG

專業，服務態度超好，友善好幫到手。推介下次再來豐澤服務得到保障100分。

【One-to-One】Smart Phone Setup Service

Ms Cherry

非常滿意阿Kay的服務，專業又清晰，成功轉移數據及回答我的提問。讚！請繼續保留資料轉移的課程，並可開設其他有趣實用的課程供大家選擇如攝影。

【One-to-One】Get to know your Camera

Miss Natalie Yung

熱情，有禮，服務態度非常好及專業。非常有幫助對第一次便用iPhone，有一定深入的了解。

Mobile Data Transfer Package

Ms. Yuen Fun Choi

解釋清晰，十分專業，細心聆聽客人的問題值得嘉許。可學到新知識，課堂環境整潔。

【One-to-One】Smart Phone Setup Service

Ms. Ka Ki

Excellent Explanations, he knows how to teach me that I am understand my CANON R6 M2. I will Continue to purchase CANON cameras and lenses through Fortress instead of Canon Showroom or other Shops.

【One-to-One】Get to know your Camera

Miss Dennis Mak

非常滿意，Andy Mok 他可將我幾乎全部資料過落 iPhone ( 新機）讓我不用擔心。非常滿意，希望下次換機或朋友家人轉機也來豐澤，因為有此優質服務！

Mobile Data Transfer Package

Mr. Sezto

非常有幫助清晰明白每部份都講解清楚感謝導師。內容充實有幫助極度滿意講者態度友善。

【One-to-One】Smart Phone Setup Service

Miss Cassie Tam

主講者 Kay 對產品的認識深入，講解生動有趣。如果之後Kay 主講的興趣班。本人都會有興趣參與，建議貴公司以後可以增加不同的課程，謝謝！

【One-to-One】Get to know your Camera

Ms Chan

Provides assistance proactively despite non-opening hours. Technician show great effort in providing service.

Mobile Data Transfer Package

Mr. Car Leung

Articulate expressive, patient and able to explain thing very professionally. Terrific!! Highly recommend Andy to my friend!! Great trainer!! Appreciate!!

【One-to-One】Get to know your Camera

Miss Synnie Chau

Nick Sir 老師給我解決了很多手機上的疑難，非常專業及有耐性，讚！公司整體環境整潔、舒適、冷氣也舒服，會再來參加。

Mobile Data Transfer Package

Mr Gaurav Kuthari

我在旺角惠豐中心豐澤購買了一部 Apple iPhone 14 Pro Max，想將舊手機 Apple iPhone 11 Pro 的資料轉移到新手機，在家中有試過但不成功。最後預約了 Pro Team 服務由 Terence 負責處理，他分享了很多手機知識和資訊給我，還分析之前為甚麼轉移不成功。過程只用了半小時。

Mobile Data Transfer Package

Synnie Chau

非常滿意 Kei Leung 經驗豐富且積極為客人解決問題，本人非常欣賞 Leung Sir 的專業及態度。會再來及推介給朋友。

【One-to-One】Smart Phone Setup Service

黃生

高興得到你提供的服務，Nick Cheung 非常 Nice 及專業，會繼續來支持豐澤及介紹給朋友。服務整體滿意，希望尖沙咀柏麗大道分店的扶手電梯可以盡快維修好。

Smart Phone use for Elderly

Karen Lau

原本這個相機不是我想要的款式，因為莫Sir認真服務及專業知識豐富，非常滿意。如果莫Sir不用專業知識講解，我都想退貨了。因為莫Sir一對一專業知識，令我受益匪淺。對這部相機有一定的認知後不退貨了，謝謝莫Sir用心的教導。

【One-to-One】Get to know your Camera

Eling Cheung

Nick is a very professional & helpful guy. He solved all my problems patiently. Very useful & help fun service. Very Nice Environment & staff.

【One-to-One】Laptop Setup Service

Cassie TAM

Kay 的態度非常好，笑容跟語氣令人感覺舒服。對產品認識足夠，也很樂意分享他的經驗。課堂很有用，建議多加宣傳，讓顧客在購買前已知道有堂送。

【One-to-One】Get to know your Camera

潘生

三位員工技術非常專業，能解決本人之難題，100分感謝豐澤！十分滿意！有這些技術人員服務是貴公司的運氣，再次感謝！

Mobile Data Transfer Package

May Hou

Kay 是一個非常細心及能夠清晰了解本人需要的導師。完課後很清楚相機的運作並對貴公司服務滿意。貴公司有此員工是貴公司的大福氣。本人對 Kay 的專業服務超出預期，會介紹朋友到貴公司選購產品，本人亦有基於 Kay 的服務而打算選購產品。

【One-to-One】Get to know your Camera

Suzanne Duddek

Excellent Service for ID Photo Service. Very professionally done for ID photo Service. Photographer is very patient. I will buy more product form Fortress.

Pro Team Personal ID Photo Shooting and Retouching Service