Fortress Thanksgiving - Up to $1,500 Extra Coupons, 9 Super Brands & 4 Thematic Flash Sales and more! Buy Now! Download App
Store Locator HKD icon-earth.svg
English
Hot Search
iPhone 17/ 17 Pro / Air Series
Apple Watch Series 11/ SE3/ Ultra 3
Airpods Pro 3
DJI Osmo Nano
Xiaomi 15T
Pokémon Legends: Z-A Switch 2 Edition
Fortress Smart R32 Inverter Cool Window Air Con
American Tourister
HONOR X9d
ROG Xbox Ally
Anova Precision™ Oven 2.0
DYSON HJ10
TEFAL IH Rice Cooker
icon-my-cart
0
Categories
Brand
Promotions
Services
Shopping Tips
Member Zone
Trade-in Service
icon-techlife.svg
TechLife
Apple Zone
Categories
Hot Search
iPhone 17/ 17 Pro / Air Series
Apple Watch Series 11/ SE3/ Ultra 3
Airpods Pro 3
DJI Osmo Nano
Xiaomi 15T
Pokémon Legends: Z-A Switch 2 Edition
Fortress Smart R32 Inverter Cool Window Air Con
American Tourister
HONOR X9d
ROG Xbox Ally
Anova Precision™ Oven 2.0
DYSON HJ10
TEFAL IH Rice Cooker
Pro-Team
proteam2025_2.jpg
proteam2025_2_web.jpg
Pro-Team
We are always here to help you get the most out of different electronics and technology with our expertise. With us, you will learn everything you can do with your product, from the basics and more.
All
Data Transfer Services
Trade in
Elderly Academy
One-to-One Personal Consultations
iClub Only
Paid Services
icon-calendar.svg
Calendar View
Workshop
FTRHK-14003907-FRONT-prodcat.png
TechLife x Amazfit Running Endurance Training Workshop
iClub Only

<FREE Workshop>

We are pleased to invite you to TechLife x Amazfit Running Endurance Training Workshop.  Fitness and running coach Perrie will share running training tips with everyone. The workshop consists of 2 sessions, so if you want to learn more tips. Don’t miss this workshop if you want to learn more! Register NOW!

Date: 25 Oct & 29 Nov 2025 (Saturday) 
Time: 1:30pm – 3pm
Venue: Sham Shui Po Sports Ground
Quota: 60 ppl

Participants will receive a TeAmazfit shower towel and water bottle after completing workshop, and those who complete 1 session will receive a $200 Amazfit coupon*! Limited quantity available, while supplies last. Don’t miss the chance and act NOW!

*Please register for the workshop using the same email associated with your Easy Reward account to receive the $200 eCoupon. The eCoupon cannot be used in conjunction with any marathon promotional offers.  Each participant can receive a maximum of one coupon.
 

Details
FTRHK-13848414-FRONT-prodcat.jpg
【One-to-One】Computer AI Fun Learning
One-to-One Personal Consultations

AI (Artificial Intelligence) is gradually integrating into our daily lives and work. If you want to improve your quality of life and work efficiency, it's essential to master and understand various AI tools. Fortress Pro-Team offers One-to-One service, teaching you step by step how to use AI tools related to computer applications. We will recommend suitable AI tools based on your computer performance and compatibility—whether it’s Apple macOS with Apple Intelligence, the newly released Copilot+ PC, or the widely noticed GenAI tool. We can tailor a personalized AI solution just for you and share fun tips for using these tools effectively.
 
Content:
 
Hardware and Software Setup for AI Tools
Setting Up LLM Chatbots
Sharing Experiences in Daily Life or Work
 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
FTRHK-13647840-FRONT-prodcat.jpg
【One-to-One】2025 "Galaxy AI Flagship" Samsung Galaxy S25 Series
One-to-One Personal Consultations

The all-new Samsung Galaxy S25 series has officially arrived! With significantly enhanced performance and a range of innovative AI features, it takes your daily life and work efficiency to new levels.
If you're interested in exploring the powerful features of the Samsung Galaxy S25 series and would like a personalized tutorial plan tailored to your specific needs, our one-on-one exclusive tutor service is the perfect choice for you.
Unsure of how to fully utilize the new Samsung Galaxy S25 features? Don't worry! Our one-on-one dedicated tutoring sessions will help you easily master the AI capabilities and unique functions of the phone, ensuring you make the most of these three Galaxy AI smartphones.

 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
FTRHK-11652696-FRONT-prodcat.jpg
【One-to-One】Smart Phone Setup Service
One-to-One Personal Consultations

【One-to-One Personal Consultations 】Smart Phone Setup Service [Cantonese]

We can help out your personal device issue by One to One. 
Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible) 
 
Deep to learn your personal device
Share user experience
Try to give solution on your device
Customize your personal device 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
FTRHK-13427468-FRONT-prodcat.jpg
【One-to-One】HONOR Magic V5 Latest Flagship Foldable Smartphone 

One-to-One Personal Consultations

The slimmer and smarter HONOR Magic V5, is now available at Fortress!
 
In addition to being lighter and thinner, this generation's HONOR Falcon Camera and HONOR Magic Portal Feature will open up new horizons for users.
 
The Fortress Pro Team instructors will not only answer all your smartphone questions but also provide detailed guidance on all the latest HONOR smartphone features.
If you’ve already purchased one, hurry and sign up! Master all the features of the HONOR Magic V5 to maximize your efficiency!
 
Content:
        Introduction to AI Smart Features
        Tutorial on AI Falcon Camera Photography
        HONOR Magic Portal Feature Tutorial
        Introduction to Peripheral Functions
 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to  One to One Personal Consultations provided by Pro-Team, or two  One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
FTRHK-13988011-FRONT-prodcat.jpg
Fortress Secure Erase Master
Trade in

We offer professional mobile data cleaning services, utilizing internationally certified, advanced software to securely and efficiently remove personal data, cached files, and junk files from your phone.
The entire process takes just 15 minutes, ensuring fast and reliable data loss and no data loss.
Whether you're reselling or recycling your phone, our service will restore it to its original state, protecting privacy while improving performance. Book a professional data cleaning service now!

(This service is only available to customers who purchase a phone through Fortress and participate in the trade-in program.)))

In addition, we also have mobile data transfer packages, please visit the following website for details:
https://www.fortress.com.hk/en/workshops/detail/BP_12216589
This includes eSIM setup assistance.

For more details of this service, please refer to the terms and conditions.

Details
FTRHK-13458408-FRONT-prodcat.jpg
Computer Data Transfer Service (Same Platform)
Data Transfer Services

Purchase any designated computer product at Fortress and get a free "Computer Data Transfer Service (Same Platform)" (first 100GB of computer data) once; or pay HK$300 to participate in the "Computer Data Transfer Service (Same Platform)" (first 100GB of computer data) once. If the computer data exceeds the first 100GB, an additional service fee (HK$200) will be charged, with a maximum limit of 500GB. The course includes data backup teaching, so customers need to bring their own external storage device or purchase one on the spot.

No need to worry about losing old data when switching to a new computer! Fortress Pro Team has got you covered! Purchase any computer product at Fortress and enjoy a free "Computer Data Transfer Service" (up to the first 100GB of data) once, supporting same-platform data transfer for Apple Mac to Mac or Windows to Windows. Non-Fortress customers can also opt for the same service at a discounted price of HK$300 (for the first 100GB of data). If your data exceeds 100GB, no problem! Just pay an additional HK$200 (up to 500GB), and we’ll handle it for you! Plus, you’ll get a one-on-one tutorial session to help you get started with your new device!

Transferable Content: Photos/images/videos, audio files, documents/files
(Limited to same-platform transfers: Mac to Mac or Windows to Windows)

Whether your computer is for daily use or work, the data inside is invaluable! When upgrading to a new device, you naturally want to keep all your important content. Fortress Pro Team understands this completely! We’re now offering a same-platform computer data transfer service, paired with a one-on-one computer tutorial session, so you can get up to speed with your new computer quickly and confidently!

Leave your data transfer needs to Fortress Pro Team!

Notes:

  1. The service is only applicable for same-platform data transfers (Apple Mac to Mac or Windows to Windows) and does not support cross-platform transfers or products other than Apple Mac/Windows (e.g., mobile phones, tablets, gaming consoles, etc.).
  2. The duration of the service depends on the computer’s storage capacity and actual conditions.
  3. Please arrive at the booked store 10-15 minutes before your appointment. If you are late by 30 minutes or more, you will need to log in again with your Fortress iClub account and rebook.
  4. To modify or cancel a booked data transfer service, please notify us via email at ftrproteam@aswatson.com at least 24 hours before the appointment date.
  5. Relevant fees will be collected by the instructor before the service begins.
    • The service must be registered within three months from the date of purchase.

For details of this service, please refer to the terms and conditions.

Details
FTRHK-12216589-FRONT-prodcat.jpg
Mobile Data Transfer Package
Data Transfer Services

Upon purchase of any mobile phone product at Fortress, you are entitled the "Mobile Data Transfer Package" (the first 150GB of mobile data) for free once or pay a fee of HK$300 to join the "Mobile Data Transfer Package" (the first 150GB of mobile data) once. For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB. 

 

No Need to Worry About Losing Old Data When Switching to a New Phone! Fortress Pro Team Has You Covered!

Purchase any mobile phone product at Fortress and enjoy a free "Mobile Data Transfer Package" (up to the first 150GB of data) once! Non-Fortress customers can also opt for the same service at a discounted price of HK$300 (for the first 150GB of data). If your data exceeds 150GB? Just pay an additional HK$200 (up to 300GB), and we’ll take care of everything!

Switching to a new phone and wondering how to transfer data from your old device? Don’t worry! Fortress introduces the Mobile Data Transfer Package, supporting both same-platform and cross-platform (iOS/Android) transfers, ensuring a smooth process to keep all your precious memories! Plus, the service includes a one-on-one phone tutorial session to help you master your new phone effortlessly!

Transferable Mobile Data (First 150GB)
• Contacts / Call logs
• Messages
• Photos / Images / Videos
• Audio files
• Documents / Files
• eSIM

Social Media App Data (WhatsApp / WeChat, First 40GB)
• Chat history
• Voice messages
• Images
• Videos

If your data exceeds 150GB, just add HK$200 (up to 300GB), and we’ll transfer everything for you!

Leave your mobile data transfer needs to Fortress Pro Team!

Notes:

WhatsApp & WeChat transfers are limited to personal versions; this service does not apply to business versions.
*Additionally, we offer a paid cross-platform WhatsApp Business data transfer service. For details, please visit:
https://www.fortress.com.hk/zh-hk/workshops/detail/BP_13205822

The duration of the service depends on the phone’s storage capacity and actual conditions.

Please arrive at the booked store 10-15 minutes before your appointment. If you are late by 30 minutes or more during the appointment slot, you will need to log in again with your Fortress iClub account and rebook.

To modify or cancel a booked data transfer service, please notify us via email at ftrproteam@aswatson.com at least 24 hours before the appointment date.

Relevant fees will be collected by the instructor before the service begins.

The service must be registered within three months from the date of purchase.

For more details of this service, please refer to the terms and conditions.

Details
FTRHK-14001670-FRONT-prodcat.png
【One-to-One】 Streaming Made Easy for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Want to watch movies and dramas online, but not sure where to start?

This workshop teaches you how to search, play and download videos using popular streaming platforms — making your binge-watching experience easier, without the hassle of searching everywhere.

 

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-14001573-FRONT-prodcat.png
【One-to-One】 Smartphone Communication with Overseas Loved Ones
Elderly Academy

Elderly Academy - Seniors Only

 

Want to chat “face-to-face” with loved ones far away, but not sure how to use video calling?

This workshop guides you step by step to set up video calls, so you can connect with friends and family anytime — no barriers, just smiles.

 

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-14001581-FRONT-prodcat.png
【One-to-One】 Using HK Government Apps for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

The government offers a wide range of digital services, but many people aren’t sure how to activate or use them.

This workshop teaches you how to use official government apps — from booking appointments and checking information to crossing borders — all made simple and practical.

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-13988003-FRONT-prodcat.jpg
【One-to-One】iOS 26 Smart Experience Personalized Hands-On Guidance
One-to-One Personal Consultations

Apple Operation System numbers do not simply increase in order—they are redefined based on platform evolution and major technological leaps. iOS 26 represents a next-generation breakthrough, uniting iPhone, iPad, and Mac, and deeply integrating with Apple Intelligence for a transformative experience.

The all-new Liquid Glass design delivers a more fluid, layered, and dynamic interface. Apple Intelligence automatically organizes reminders, translates messages in real time, and enhances search—greatly improving both work and daily efficiency.

We will also professionally guide you in setting up and using eSIM, ensuring a smooth and simple activation process for a flexible mobile connectivity solution.

With Pro-Team 1-on-1 training, your learning is fully personalized—whether it’s mastering the new interface, hands-on eSIM activation, or refining your daily productivity skills, we help you get started quickly and effectively. Sign up today and step into your smarter iOS 26 lifestyle!

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.

Details
FTRHK-13205822-FRONT-prodcat.jpg
【Paid Service】Cross platform WhatsApp Business Data Transfer
Data Transfer Services

Hong Kong people are busy day and night, Mobile usually with dual SIM cards and equipped with two WhatsApp accounts.

In addition to their personal WhatsApp, the most crucial is the "WhatsApp Business" account. Each time they change phones, they worry about losing all the client’s records in their "WhatsApp Business" account. What can be done?

 

From now on; No need to worry! Fortress Pro Team’s "Cross-Platform WhatsApp Business Data Transfer Service" is here to help!

Whether it’s within the same platform or cross platforms (iOS/Android), we can seamlessly transfer your data while ensuring the privacy of your information throughout the process.


Our Service Guarantees
✔ Exclusive Time Slots: Private appointments to avoid crowds, ensuring privacy and efficiency!
✔ No Data Retention: We don’t keep your data after the transfer, safeguarding your privacy!
✔ Transparent Pricing: Affordable at HK$300, with no hidden fees!

Contact our Pro Team staff for more details or inquiries.

WhatsApp Business Transferable Content (Contacts & Groups):
• Chat history
• Voice messages
• Images
• Videos

The service fee is HK$300.
If WhatsApp data exceeds the first 40GB, an additional service fee of HK$200 applies (up to 80GB).
For payment details, please consult our Pro Team staff.

Notes:
The duration of the service depends on the phone’s storage capacity and actual conditions.
Please arrive at the booked store 10-15 minutes before your appointment. If you are late by 30 minutes or more during the appointment slot, you will need to log in again with your Fortress iClub account and rebook.
Customer Preparation: You must back up your data beforehand.
To modify or cancel a booked data transfer service, please notify us via email at ftrproteam@aswatson.com at least 24 hours before the appointment date.
Relevant fees will be collected by the instructor before the service begins.

For details about this service, please refer to the terms and conditions.

Details
FTRHK-14001637-FRONT-prodcat.png
【One-to-One】 Smartphone Photography for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Want to take great photos to remember special moments, but unsure how to frame your shots or use effects?

This workshop teaches you easy photography techniques and filter applications, so you can preserve every precious moment with style and ease.

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-14001629-FRONT-prodcat.png
【One-to-One】 Smartphone Fun for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Smartphones have so many features — it’s easy to feel overwhelmed by all the options.

This workshop helps you master the basic operations, so you can use your phone with confidence and ease.

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-14001565-FRONT-prodcat.png
【One-to-One】Scam Smart for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Online scams come in many forms, and receiving unknown calls or messages can be worrying.

This workshop teaches you practical anti-fraud tips to boost your awareness and help you use your smartphone with peace of mind — no more fear, just confidence.
 

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-13848422-FRONT-prodcat.jpg
【One-to-One】Canon Camera Professional Photography Tutoring
One-to-One Personal Consultations

Photography has become an important way for modern people to document life and express creativity. To easily master the powerful features of Canon cameras and capture high-quality images, it’s essential to deeply understand the camera’s settings and shooting techniques. Fortress Pro-Team offers one-on-one professional guidance, teaching you step-by-step how to use Canon cameras. Whether it’s basic operations or advanced shooting skills, we will personally guide you to ensure you fully master them. Based on your photography needs and camera model, we will recommend the most suitable settings and techniques. Whether you’re using an entry-level Canon model or a professional full-frame camera, we can tailor the lessons to your needs and share practical, fun shooting tips, helping you effortlessly capture stunning photos!

Course Content: 

Basic Camera Settings and Core Functions 
Shooting Modes and Practical Techniques 
Color Processing Techniques Creative Applications 
Personalized Photography Advice and Advanced Techniques

 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
FTRHK-12702350-FRONT-prodcat.jpg
Fortress Professional ID Photo Service
Paid Services

*After making an appointment for this service, you need to pay a service fee of $100 at the store before the service can be provided. Please check with Pro Team staff for payment fee details.

 

No More Worries About ID Photos! Fortress Pro Team Has You Covered!

ID photos are not just for identification—they’re also a great opportunity to showcase your professionalism and personal charm! Fortress now introduces the Professional ID Photo Service, specializing in International Driving Permit photos and student ID photos. Whether it’s for an overseas road trip or campus life, we’ll help you capture your best look!

International Driving Permit Photo Service
Planning a self-driving adventure abroad? Your International Driving Permit photo is the first step to your journey! Fortress offers fast and reliable photography services, with professional photographers providing personal guidance and advanced AI photo-editing technology to ensure your photos 100% meet international standards while showcasing your natural charisma! Get your perfect photo instantly, making permit applications effortless and your trip stress-free!

Student ID Photo Service
A student ID photo is more than just a picture—it’s a precious memory of your child’s growth! Fortress understands parents’ sentiments. Our professional photographers use top-tier equipment to capture your child’s natural smile and the best lighting, combined with AI photo-editing technology to create a confident and refined image! Whether it’s for student IDs, event credentials, or other purposes, Fortress helps you preserve the perfect moment!

Other ID Photo Needs
Besides International Driving Permit and student ID photos, Fortress also provides photography services for passports and other types of ID photos! Whatever your needs, our Pro Team will tailor a professional solution for you, ensuring a thoughtful and reliable service!

Service Details
Professional Technical Support: Experienced photographers provide full guidance, using top-notch equipment and AI photo-editing technology to ensure exceptional photo quality!
Instant Delivery: Photos are edited and printed on the spot (12 high-quality prints), with a free high-resolution digital copy sent directly to your email!

Booking and Fees
The service requires an appointment, with a fee of just HK$100, payable at the store. Want to know more about pricing details? Contact our Pro Team now!

Terms and Conditions

For details about this service, please refer to the terms and conditions

Leave your ID photo needs to Fortress Pro Team!

Details
FTRHK-14001602-FRONT-prodcat.png
【One-to-One】 Home Tech for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Smart home technology sounds convenient — but getting started can feel confusing or troublesome.

This workshop gives you hands-on experience with smart devices, helping you create a comfortable and effortless home environment.

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-14001645-FRONT-prodcat.png
【One-to-One】 Connect with Family & Friends for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Want to share your life moments with family and friends, but not sure how to post or comment?

This workshop walks you through every step — from creating an account and adding friends to posting updates and replying to messages — so you can stay connected effortlessly.

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-14001661-FRONT-prodcat.png
【One-to-One】Easy Transportation with Smartphones for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Want to check bus arrival times or plan your route, but not sure how to use your phone for it?

This workshop teaches you easy transport app skills, so you can plan your journey independently and travel with peace of mind.

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-11652602-FRONT-prodcat.jpg
【One-to-One】Laptop Setup Service
One-to-One Personal Consultations

 

We can help out your personal device issue by One to One. 
Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible) 
 
Deep to learn your personal device
Share user experience
Try to give solution on your device
Customize your personal device 

 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.

Details
FTRHK-13368752-FRONT-prodcat.jpg
(One to One) Samsung Galaxy Z Flip7 and Z Fold7 Lead the Way in Smart Living
One-to-One Personal Consultations

Personalize one-to-one guidance to effortlessly unlock the limitless possibilities of foldable smartphones 

Looking to fully harness the innovative features of the Samsung Galaxy Z Flip7 or Galaxy Z Fold7? Through the exclusive one-on-one guidance service provided by the Fortress Pro Team, our instructors will tailor a learning experience to help you quickly master the unique appeal of foldable smartphones and the powerful capabilities of Galaxy AI.

 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
FTRHK-14001611-FRONT-prodcat.png
【One-to-One】 Smart Shopping and Wallet Apps for Seniors
Elderly Academy

Elderly Academy - Seniors Only

 

Mobile payments are super convenient — and you might be curious to try them, but worried about security.

This workshop guides you through safe and simple steps, from setting up your account to making secure payments.

Master digital transactions and enjoy easier shopping with peace of mind.

  • Fee: Free of charge
  • Duration: 1 hour per session
  • Target Participants: Seniors aged 60 or above
  • Attendance Requirement: Please present your JoyYou Card or Senior Citizen ID for eligibility verification
Details
FTRHK-14008951-FRONT-prodcat.png
【Samsung AI Limited-Time Pop-Up at Telford Plaza!】
iClub Only
Details
FTRHK-11652611-FRONT-prodcat.jpg
【One-to-One】Get to know your Camera
One-to-One Personal Consultations

 

We can help out your personal device issue by One to One. 

Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible) 


Set up your Camera
Get to know detail on your Camera
How to connect Wifi from camera to your personal device
Photo shooting skills 

 

Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
FTRHK-13848431-FRONT-prodcat.jpg
【One-to-One】Sony Camera Professional Photography Tutoring
One-to-One Personal Consultations

In the world of photography, Sony cameras have become the top choice for many photographers due to their innovative technology and exceptional performance. Whether you're a beginner just starting with Sony cameras or an advanced user looking to further enhance your shooting skills, Fortress Pro-Team offers one-on-one professional guidance to help you fully utilize the powerful features of Sony cameras and capture stunning works! We tailor the teaching content based on your photography style and camera model. Whether you're using an entry-level Sony mirrorless camera or a professional-grade Alpha full-frame series, we can provide targeted guidance and in-depth explanations of Sony's unique technologies, ensuring you feel confident in various shooting scenarios!

Course Content:
•    Basic Photography Skills and Sony Camera Operation
•    Exclusive Sony Technology Breakdown (5-axis image stabilization, Real-time Eye AF, S-Log)
•    How to Capture Light, Shadow, and Composition with Sony Cameras
•    Sony Lens Pairing and Scene Application Guide


Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to an One to One Personal Consultations provided by Pro-Team, or two One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details. 

Details
Check What Others Say About Our Pro-Team Workshops
FAQ
What is Pro-Team? And What services does Pro-Team provide?
Pro-Team is formed by highly-trained specialists with specific product expertise. They not only know all about the technical functions of the products but also good at communicating with customers to learn about their needs. Through “One-to-One Personal Consultations”,"Data Transfer Packages" and "Paid Services.”, our Pro-Team help solve customers’ queries and explain clearly the product functions and controls. While interacting with customers, they guide you on purchasing and using different products with total peace of mind, so you can enjoy an easier life.
What should I do if I want to enroll Pro Team Service?

Anyone who purchases any designated product type (including mobile phone/laptop/camera) from Fortress can enjoy the "One to One Personal Consultation" provided by Pro-Team for free within 3 months from the date of purchase. 

Once or purchase a single receipt of $4,000 or more at Fortress to enjoy the "One to One Personal Consultation "  provided by Pro-Team for free within 3 months from the date of purchase. 

The registration process is quick and easy: just log in to the Fortress Pro-Team page, select the course, fill in your personal information, and select the appropriate time and location. A confirmation email will be sent to you after completing the registration.

What is Pro Team One to One Personnal consultation?
Pro Team One to One Personal Consultations providing face-to-face explanations of product function. You will learn everything you can do with your product, from basics and more.
What is a 'Pro Team Data Transfer Services' ?

"Data Transfer Service" includes "Mobile Data Transfer Package" and "[Paid Service] Tablet Data Transfer Service", etc. 

Upon purchase of any mobile phone product at Fortress, you are entitled the "Mobile Data Transfer Package" (the first 150GB of mobile data) for free once or pay a fee of HK$300 to join the "Mobile Data Transfer Package" (the first 150GB of mobile data) once. For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB.

What is the "Pro Team Paid Service?
Pro Team Paid Service provided with One on One basis. It cost $200 for each session.
How do I pay for the 'Pro Team Services'?
 The relevant fee will be charged by the instructor before the start of the course.
How long does the data transfer service take?
The time of data transfer depends on the model and storage of your mobile devices. For example transfering 50GB of multimedia data (such as photos and videos) takes about 2 hours. Transfering 5GB WhatsApp data takes about 1 hour. For more detail please contact our staffs or Pro Team at store.
Any preparation I need to do before I come for this Data Transfer Service?
We highly recommend that you back up at home for your own good and ensure your new and old devices are fully charged.
How can I know my personal data safe in the data transfer service?
We adhere to rigorous security procedures, carefully storing the data you provide, to prevent it from being used by unauthorized individuals. After the transfer of data is completed, we will initiate a data removal process.
Where are the Pro-Team service locations?
We are at Causeway Bay Times Square and Mong Kok Good Hope Building. Please show your confirmation email and the original receipt of your purchase to the staff prior to the beginning of the service
Any expiry date or limited period on Pro Team Service?
Yes, all offers and services must be used within three months of the product purchase date. Any unused offer will expire after this period.
How can I change or cancel my reservation?
Yes, welcome to email us with ftrproteam@aswatson.com . We will assist you with the calcellation or date change. Please remember to cancel or request a change at least one hour before the workshop.
Terms & Conditions