*After making an appointment for this service, you need to pay a service fee of $200 at the store before the service can be provided. Please check with Pro Team staff for payment fee details.
Most people love to travel, but before departure, remember to check the validity of your passport. If your passport is less than six months, you may be refused entry. If you need to apply for a passport, your ID photo becomes very important.
Or if you plan to travel overseas by car, international license plate photos are an indispensable part. We provide reliable and efficient international license plate photo application services to make your international self-driving trip more perfect.
In modern society, the ID photo is not only a photo for identification, but also a witness to the growth of a child. They will be everywhere in your child’s school, social activities and daily life. Therefore, to let your child show confidence and beauty, Fortress can provide you with a professional ID photo service.
We have advanced equipment and technology to capture your most natural expressions and the best lighting. After shooting, we will also use the AI feature of professional software editing to create a refined face for your images, ensuring that you are spirited and beauty in the photos. In addition, our photographers have undergone strict training, are professional and careful, and can definitely make you feel extremely comfortable and confident during the photo taking process.
Whether it is a student ID card, passport photo, or other important ID photo, Fortress can provide the most professional services.
Service Content:
Professional photographers will provide guidance, and we will provide the AI feature of professional software editing services, and we will create your own personal photos according to your requirements;
After the photo editing is completed, 12 photos will be printed immediately;
The high-definition electronic file will be sent to the customer's email, and Softcopy is completely free.
For details about this service, please refer to the terms and conditions.
【One-to-One Personal Consultations 】Smart Phone Setup Service [Cantonese]
We can help out your personal device issue by One to One.
Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible)
Deep to learn your personal device
Share user experience
Try to give solution on your device
Customize your personal device
Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to one free Workshop or One to One Personal Consultations provided by Pro-Team, or two Experience Workshops or One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.
We can help out your personal device issue by One to One.
Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible)
Deep to learn your personal device
Share user experience
Try to give solution on your device
Customize your personal device
Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to one free Workshop or One to One Personal Consultations provided by Pro-Team, or two Experience Workshops or One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.
Whenever the company buys a new mobile phone, I’m surprised to see the records of past customers posted! Don’t be surprised, Fortress Pro Team can help you! Fortress Home provides "cross-platform WhatsApp Business data transfer service". Even if you use the same platform or cross-platform (iOS / Android) phones, there will be no problem! To transfer the conversation content of "Business WhatsApp", you only need to give it to our Pro Team for a discounted price of $300.
WhatsApp Business can only transfer content (Contacts & Groups):
‧Conversation records
‧Voice recording
‧ Picture record
‧Video Recording *The fee for this service is $300.
If the WhatsApp data capacity exceeds the first 40GB, additional additional service fees (HK$200) will be required, with the maximum limit being 80GB.
Please check with Pro Team staff for payment fee details.
Notice:
1. The length of the service process depends on the capacity of the mobile phone and the actual situation.
2. Please arrive at the store you have reserved 10-15 minutes before. If you are late for 30 minutes or more during the reservation period,
You will need to log in with your Fortress iClub account again and make a reservation again.
3. Customer preparation before using the service: You must make your own backup first
4. If you need to change or cancel the reserved data transfer service, you must do so within 24 hours before the reservation date.
Email notification to ftrproteam@aswatson.com.
5. Relevant fees will be collected by the instructor before starting.
For details about this service, please refer to the terms and conditions.
There are 6 places per class, first-come-first-served basis.
The all-new Samsung Galaxy S25 series is here! With significantly improved performance and the introduction of innovative AI features, including the Now Brief schedule assistant, Circle to Search smart search, and AI photography assistance, it helps you enhance both work efficiency and creativity, redefining the possibilities of smartphones. At the same time, the 200MP main camera (Samsung Galaxy S25 Ultra), combined with AI technology, delivers professional-grade imaging results, easily handling everything from landscape photography and night scene optimization to creative composition. Sign up now for the Samsung Galaxy S25 series workshop! Explore the powerful features of the Galaxy S25 series with the expert instructors of the Fortress Pro Team, master AI technology and photography techniques, and unlock a whole new intelligent experience.
Please refer to terms and conditions for more details.
We can help out your personal device issue by One to One.
Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible)
Set up your Camera
Get to know detail on your Camera
How to connect Wifi from camera to your personal device
Photo shooting skills
Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to one free Workshop or One to One Personal Consultations provided by Pro-Team, or two Experience Workshops or One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.
"Tablet Data Transfer Service" charges a discounted price of HK$300
If you bought a new tablet and want to transfer the photos, videos and data from the old device to the new tablet?Fortress Pro Team can help you!Fortress provides a new "tablet data transfer service", no matter the old device is (tablet computer) or (mobile phone),Even cross-platform (iPadOS / Android) is no problem! The cost is only HK$300, Leave the data transfer to our Pro Team.
What can be transferred:
• Call records
• Address book
• Archives
• Document
• Audio files
• Video
• Photos/Pictures
Data transfer capacity limit: 100GB
Preparations before customers use the service:
1. Old mobile phones / Old tablets ( iPad OS / iOS / Android )
2. New Tablets (iPad OS / Android)
3. Customers must back up their own data before using the service.
Notice:
1. This service Only for iPad OS / Android platform tablets
2. The length of the service process depends on the capacity of the mobile phone and the actual situation.
3. Please arrive at the store you have reserved 10-15 minutes before. If you are late for 30 minutes or more during the reservation period, you will need to log in with your Fortress iClub account again and make a reservation.
4. If you need to change or cancel the reserved data transfer service, you must notify us by email to ftrproteam@aswatson.com within 24 hours before the reservation date.
For details about this service, please refer to the terms and conditions.
Upon purchase of any mobile phone product at Fortress, you are entitled the "Mobile Data Transfer Package" (the first 150GB of mobile data) for free once or pay a fee of HK$300 to join the "Mobile Data Transfer Package" (the first 150GB of mobile data) once. For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB.
Whenever you get a new phone, You get a trouble that thinking about transferring the data from my old phone! Don’t be surprised, Fortress Pro-Team can help you! Now we provides "mobile phone data transfer service package", even if it is the same platform or cross-platform (iOS/Android) mobile phones, there will be no problem! Transfer mobile phone data to our Pro Team. We are appreciate to serve you
In addition, the service will include one more section (One-to-One Smart Phone Setup Service) to give you a deeper understanding of your new mobile phone.
This includes mobile phone data, Chat Apps data (WhatsApp / WeChat)* (maximum limit of 40GB)
Transferrable Data Content:
‧ Contact / Call History
‧ Message
‧ Photo / Picture / Video
‧ Audio
‧ File / Document
*For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB.
Chat Apps ( WhatsApp / WeChat ) (maximum limit of 40GB):
Transferrable Data Content (Contacts & Groups):
‧ Conversation history
‧ Voice recording
‧ image
‧ Video
Notice:
- This service support for Personal WhatsApp account only, not support for WhatsApp Bossiness account.
*In addition, we also have 【Paid Service】Cross platform WhatsApp Business Data Transfer. For details, please visit the following website:
https://www.fortress.com.hk/en/workshops/detail/BP_13205822 - The time of data transfer depends on the storage of mobile and the actual situation.
- Please arrive at the store you have reserved 10-15 minutes before. If you are late for 30 minutes or more during the reservation period, you will need to make another reservation.
- If you need to rearrange or cancel the reserved data transfer service, you must notify us by email to ftrproteam@aswatson.com within 24 hours before the reservation date.
- The relevant fee will be charged by the instructor before the start of the course.*Service must be registered within 3 months from purchase date.
For more details of this service, please refer to the terms and conditions.
Purchase any Apple Mac computer product at Fortress and get a free "Apple Mac Same Platform Data Transfer Service" (first 100GB of computer data) once; or pay HK$300 to participate in the "Apple Mac Same Platform Data Transfer Service" (first 100GB of computer data) once. If the computer data exceeds the first 100GB, an additional service fee (HK$200) will be charged, with a maximum limit of 500GB.
Whether your computer is for daily use or work, the data inside is equally important. Every time you change to a new computer, you definitely want to keep everything intact. The Fortress Pro Team understands you! Fortress now officially launches the "Apple Mac Same Platform Data Transfer Service", making it easy to switch to a new Mac! Leave the Apple Mac data transfer to our Pro Team. Additionally, the service includes a one-on-one computer tutorial session to help you get to know your new computer better.
Computer data (first 100GB) Transferable content:
- Photos / Images / Videos
- Audio files
- Files / Documents
- If it exceeds 100GB, an additional HK$200 will be charged (maximum 500GB)
Note:
- The service is only applicable to Apple Mac computer products for same platform transfer, not applicable to products other than Apple Mac.
- Not applicable to: non-Apple brand mobile phones, tablets, game consoles, and Windows computers.
- The duration of the service process depends on the computer capacity and actual situation.
- Please arrive at the reserved store 10-15 minutes in advance. If you are late for 30 minutes or more during the reserved time slot, you will need to log in with your Fortress iClub account and make a new reservation.
- If you need to change or cancel the reserved data transfer service, please email ftrproteam@aswatson.com within 24 hours before the reserved date.
- The relevant fees will be collected by the instructor before the service starts.
- The service must be registered within three months from the date of purchase.
For details of this service, please refer to the terms and conditions.
* You need to pay the service fee $200 at the store after making an appointment for this service. Please contact Pro Team staff for payment fees.
There are all kinds of software problems when you buy a new computer.
In view of this, our Pro Team has launched the following services in order to help you solve the software problems.
Choose 1 of the following 4 services^
1. Computer system upgrade and software installation;
2. Computer antivirus and firewall/VPN personal settings; 3. Computer account and parent management settings; 4. Computer software inspection and problem solving.
^Only 1 service is provided per session, please contact Pro Team staff for details.
$200 Service fee only provides 1 service. Please refer to the terms and conditions for details.
Purchase any designated Windows computer product at Fortress and get a free "Windows Computer Data Transfer Service" (first 100GB of computer data) once; or pay HK$300 to participate in the "Windows Computer Data Transfer Service" (first 100GB of computer data) once. If the computer data exceeds the first 100GB, an additional service fee (HK$200) will be charged, with a maximum limit of 500GB. The course includes data backup teaching, so customers need to bring their own external storage device or purchase one on the spot.
Whether your computer is for daily use or work, the data inside is equally important. Every time you change to a new computer, you definitely want to keep everything intact. The Fortress Pro Team understands you! Fortress now officially launches the "Windows Computer Data Transfer Service", making it easy to switch to a new Windows computer! Leave the Windows computer data transfer to our Pro Team. The service course also includes computer data backup teaching, so you can learn how to back up your data in the future. Additionally, the service includes a one-on-one computer tutorial session to help you get to know your new computer better.
Computer data (first 100GB) Transferable content:
- Photos / Images / Videos
- Audio files
- Files / Documents
- If it exceeds 100GB, an additional HK$200 will be charged (maximum 500GB)
Note:
- Customers need to bring their own external storage device with sufficient capacity.
- The service is only applicable to designated Windows computer products for same platform transfer, not applicable to products other than Windows.
- Not applicable to: Apple mobile phones, tablets, computers, and any handheld game consoles.
- The duration of the service process depends on the computer capacity and actual situation.
- Please arrive at the reserved store 10-15 minutes in advance. If you are late for 30 minutes or more during the reserved time slot, you will need to log in with your Fortress iClub account and make a new reservation.
- If you need to change or cancel the reserved data transfer service, please email ftrproteam@aswatson.com within 24 hours before the reserved date.
- The relevant fees will be collected by the instructor before the service starts.
- The service must be registered within three months from the date of purchase.
For details of this service, please refer to the terms and conditions.
The New Generation of "Foldable phones equipped with Galaxy AI" Has Arrived at Fortress!
Samsung Galaxy Z Fold 6 and Flip 6 not only have a thinner and lighter design compared to the previous generation, but they are also equipped with Galaxy AI specifically designed for foldable devices, providing an exceptional and extraordinary user experience.
In the Samsung Galaxy Z Fold 6 | Flip 6 [1-to-1 guidance], Fortress Pro Team instructors will answer various phone-related questions and teach you how to enhance your phone's usage with AI. Customers who have already purchased can sign up now and explore the full potential of these "The King of Foldable Phones Equipped with Galaxy AI" together!
Content includes:
- Galaxy AI Features Sharing
- Google AI Gemini Application Sharing
- AI Generative Drawing Tutorial
- AI Photo Editing Tutorial
- AI Translation Function Tutorial
- Camera Shooting Tutorial
- Foldable Multitasking Features Sharing
- Peripheral Function Introduction
Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to one free Workshop or One to One Personal Consultations provided by Pro-Team, or two Experience Workshops or One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.
The all-new Samsung Galaxy S25 series has officially arrived! With significantly enhanced performance and a range of innovative AI features, it takes your daily life and work efficiency to new levels.
If you're interested in exploring the powerful features of the Samsung Galaxy S25 series and would like a personalized tutorial plan tailored to your specific needs, our one-on-one exclusive tutor service is the perfect choice for you.
Unsure of how to fully utilize the new Samsung Galaxy S25 features? Don't worry! Our one-on-one dedicated tutoring sessions will help you easily master the AI capabilities and unique functions of the phone, ensuring you make the most of these three Galaxy AI smartphones.
Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to one free Workshop or One to One Personal Consultations provided by Pro-Team, or two Experience Workshops or One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.
Film editing is an indispensable part of daily life. I believe that everyone will encounter difficulties when editing films. Don't worry, Fortress Pro Team can help you!
Whether you are a novice YouTuber, you need to edit videos for your work, or you want to learn more skills by editing videos, we will use the "hands-on" method to solve the editing problems "instantly", and the Pro Team will cut them together with you. For related videos to be cut, you can also use the screen video to record the relevant skills of the day, and you can revisit and practice indefinitely.After completing the service, you can contact us via WhatsApp (only for technical inquiries about the editing of the day, within 3 days).And through this service, you can personally complete a video of your own, increase your sense of satisfaction, and increase your need for editing!
* This course can choose to use Adobe Premiere Pro / Final Cut Pro video editing teaching
^ Customers must bring their own computer and pre-install related software. Please reserve sufficient computer storage space, preferably at least 30 GB.
# This project costs $200
For details of this service, please refer to the terms and conditions:
1. The service is 1 hour and the fee is HK$200. This fee is charged by the instructor after the service instruction is completed.
2. For details of this service, please contact ProTeam.
3. Please make an appointment for this service on the Fortress website; a confirmation email will be sent to customers who have made a successful appointment.
4. Pro Team Email: ftrproteam@aswatson.com
5. If there is any dispute over these terms and conditions or this service, Fortress reserves the right of final decision.
Service Process:
1. Online appointment
Customers can choose the appropriate service location and time period, After filling in the relevant information, you will receive a confirmation email, indicating that the reservation is successful.
2. Prepare before arriving at the branch
Customers must bring their own computer and pre-install relevant software,
Please reserve enough computer storage space, preferably at least 30 GB.
Customers please prepare clips or questions that require help with editing.
3. Arrive at the branch
Customers please arrive at the designated branch 15 minutes in advance.We will provide 1-hour 1 to 1 service service, and the instructor will use the method of hands-on test, Instantly solve your difficulties in editing from the side,You can experience different splicing techniques,You can also use the screen video to record the relevant skills for easy review.
4.Payment
After completing the service, make a payment, this item will be charged $200.
5.WhatsApp Technical Support Service
When the service is completed, it is found that there is a problem with the finished video product on the same day.
You can contact us via WhatsApp (limited to inquiries about technical problems in the editing of the day, within 3 days),
Pro Team will provide technical support services.
The world's thinnest foldable smartphone, HONOR MagicV3, has arrived at Fortress!
In addition to being lighter and thinner, the HONOR MagicV3 also features the new Eagle Eye Camera and HONOR Any Door, opening up new horizons.
The Fortress Pro Team instructors will not only answer all your mobile phone questions but also provide detailed instructions on all the latest HONOR phone features. Customers who have already purchased the phone, sign up now! Master all the functions of the HONOR MagicV3 and double your efficiency!
Content:
Introduction to HONOR Parallel Space
Camera shooting tutorial
HONOR Any Door tutorial
Introduction to peripheral functions
Upon purchase of any designated product type (including mobile phone/laptop/digital camera) at Fortress, you will be entitled to one free Workshop or One to One Personal Consultations provided by Pro-Team, or two Experience Workshops or One to One Consultations provided by Pro-Team with a single receipt of $4,000 or more, or pay HK$200 for a workshop. Please refer to terms and conditions for more details.
Anyone who purchases any designated product type (including mobile phone/laptop/camera) from Fortress can enjoy the "One to One Personal Consultation" or "Experience Workshop" provided by Pro-Team for free within 3 months from the date of purchase.
Once or purchase a single receipt of $4,000 or more at Fortress to enjoy the "One to One Personal Consultation " and “Experience Workshop” provided by Pro-Team for free within 3 months from the date of purchase.
The registration process is quick and easy: just log in to the Fortress Pro-Team page, select the course, fill in your personal information, and select the appropriate time and location. A confirmation email will be sent to you after completing the registration.
"Data Transfer Service" includes "Mobile Data Transfer Package" and "[Paid Service] Tablet Data Transfer Service", etc.
Upon purchase of any mobile phone product at Fortress, you are entitled the "Mobile Data Transfer Package" (the first 150GB of mobile data) for free once or pay a fee of HK$300 to join the "Mobile Data Transfer Package" (the first 150GB of mobile data) once. For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB.