Delivery Service Additional Charges Table
(Effective Date: November 1, 2018)
Additional Delivery for Stairs
A1. Stairs Between Floors (Buildings Without Elevators)
HK$30 per item for each floor increment, while for washing machines / refrigerators / air conditioners and televisions 70 inches or larger, the charge is HK$50 for each floor increment. Examples are as follows:
| Floor | Price per Item | Washing Machines, Refrigerators, Air Conditioners, Televisions 70 inches or larger / Price per Item |
| Fourth Floor | HK$90 | HK$150 |
| Third Floor | HK$60 | HK$100 |
| Second Floor / Mezzanine | HK$30 | HK$50 |
| Ground Floor | Free | Free |
| Basement Level 1 | HK$30 | HK$50 |
| Basement Level 2 | HK$60 | HK$100 |
| Basement Level 3 | HK$90 | HK$150 |
A2. Continuous Stairs Not Between Floors
The total stairs are calculated by counting every ten steps as one unit. Each item incurs an additional HK$30 per unit, while washing machines / refrigerators / air conditioners and televisions 70 inches or larger incur an additional HK$50 per unit (the first nine steps are not charged).
| Total Steps (Up or Down) | Price per Item | Washing Machines, Refrigerators, Air Conditioners, Televisions 70 inches or larger / Price per Item |
| Nine Steps or Below | Free | Free |
| Tenth to Nineteenth Steps | HK$30 | HK$50 |
| Twentieth to Twenty-Ninth Steps | HK$60 | HK$100 |
| Thirtieth to Thirty-Ninth Steps | HK$90 | HK$150 |
| Fortieth to Forty-Ninth Steps | HK$120 | HK$200 |
Remarks:
* If both A1 and A2 occur during the same delivery, both charges apply.
** Two steps or more are considered stairs.
*** The above stair charges do not include spiral stairs within the unit; if this service is needed, the delivery personnel will determine the additional charges based on the actual situation.
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A1
|
A2
|
A1 & A2
|
Additional Handling Charges Table
| Item | Price per Item |
| Lifting Goods Over Obstacles | HK$150 |
Remarks:
* The above charges are one-way (e.g., delivery and disposal of old machines count as two trips).
** If the passage is too narrow or obstructed, it may require lifting the goods to place them in the designated location.
Other
For remote villages or houses where vehicles cannot reach, if the distance to the delivery point exceeds 100 meters or takes more than 3 minutes.
| Item | Price per Delivery Point |
| Walking Distance Exceeds 100 Meters or Takes More Than 3 Minutes | HK$100 |
* The above charge is one-way only.
Service scope does not include the following:
1. Dismantling of water pipes, gas pipes, or electrical wires.
2. Moving or dismantling any items in the customer's home.
3. Items that are too large to fit through the customer's residence.